Betiro

Responsible gambling

Gambling should stay a form of entertainment. At Betiro we take that commitment seriously and put practical tools in your hands so you can keep your play in check. This page explains how to gamble responsibly, how to spot the warning signs and where to find help in the UK if gambling becomes a problem.

Need help? GamCare

Call GamCare free and in confidence on 0808 8020 133. The National Gambling Helpline is open 24/7. Trained advisers can talk through any worries about gambling.

Betiro tools to stay in control

From your Betiro account you can switch on a range of responsible gambling tools at any time:

Deposit limits

Set a daily, weekly or monthly deposit limit. Raising a limit only takes effect after a cooling-off period.

Reality checks

Set the maximum length of a play session. A reminder pops up when you hit the threshold so you can take a breather.

Time-out

Lock your account for 24 hours, 7 days, a month or any other period. No log-in or deposit possible during that time.

GamStop self-exclusion

Sign up to GamStop to self-exclude from every UKGC-licensed gambling site. The minimum period is 6 months.

Spotting the warning signs

Gambling can become problematic when you:

  • stake more than you can afford to lose,
  • try to "win back" what you've lost,
  • lie to friends or family about your gambling,
  • feel a constant urge to play,
  • find gambling affects your work, social or family life,
  • borrow money to keep gambling.

If any of those ring a bell, please talk to someone. Even a quick chat with an adviser can change a lot.

A few simple rules

  • Set a budget before you play and stick to it.
  • Treat your stakes as the price of an evening out, not an investment.
  • Never gamble under the influence of alcohol, tiredness or stress.
  • Take regular breaks.
  • Never try to chase your losses.
  • Gambling should stay enjoyable, not feel like a chore.

Help available in the UK

GamCare (National Gambling Helpline): 0808 8020 133 — free, confidential advice and support, 24/7. Also via live chat on gamcare.org.uk.

GamStop — free UK-wide self-exclusion scheme. One sign-up blocks you from every Gambling Commission-licensed gambling site for the period you choose. gamstop.co.uk

BeGambleAware — independent charity providing information and signposting to free treatment. begambleaware.org

Gamblers Anonymous — peer-support meetings across the UK. gamblersanonymous.org.uk

Gambling Commission (UKGC) — the UK regulator for online gambling. Oversees licensing and player protection. gamblingcommission.gov.uk

Protecting under 18s

Gambling is strictly forbidden for anyone under 18. If you share your device with children, consider using parental control software (such as Cyberpatrol, NetNanny or the built-in tools in Windows and macOS). Never leave your gambling account logged in on a shared device.

Closing or pausing your account

You can close or pause your account at any time. The steps are explained in detail on the dedicated page, which also covers signing up to GamStop.

Important: gambling is for over 18s only and can lead to addiction. If you need help, call GamCare on 0808 8020 133 (free and in confidence).